AlwaysReady Care
ACQSC · Std 7

Feedback & Improvement

Complaints, incidents, open disclosure.

What this Std 7 covers

Standard 7 closes the loop: how feedback, complaints and incidents drive improvement through open disclosure.

Evidence requirements

AreaWhat inspectors look for
ComplaintsLog; resolution; learning.
SIRSTimely reporting; actions.
Open disclosureDocumented for reportable events.

Common pitfalls

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