The Workforce
Planning, competency, wellbeing.
What this Std 3 covers
Standard 3 focuses on workforce capacity, capability, and wellbeing — including psychological safety and support.
Evidence requirements
| Area | What inspectors look for |
|---|---|
| Workforce plan | Demand/supply aligned; responsive. |
| Competency | Matrix current; appraisals. |
| Wellbeing | Staff support; safe systems of work. |
Common pitfalls
- Understaffing as normalised risk
- Training on paper only.
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