Caring
Dignity, privacy, respect, and involvement.
What this Caring covers
Caring asks whether staff treat people with compassion and respect. It is observational — inspectors watch interactions and interview residents.
Evidence requirements
| Area | What inspectors look for |
|---|---|
| Dignity | Privacy respected; personal care private; resident-directed. |
| Involvement | Residents involved in care decisions. |
| Emotional support | Life stories recorded; bereavement support available. |
| Communication | Information accessible; reasonable adjustments made. |
Common pitfalls
- Institutional language / routines
- Staff discussing residents within earshot
- Care done TO rather than WITH residents.
AlwaysReady Care captures evidence for every 5 key questions in one click.
Start free with AlwaysReady Care