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CQC · Well-led

Well-led

Governance, leadership, learning.

What this Well-led covers

Well-led asks whether leadership, governance and culture drive continuous improvement. Most commonly cited alongside Safe for Requires Improvement ratings.

Evidence requirements

AreaWhat inspectors look for
Regulation 17 governanceAudits monthly; actions tracked; learning evidenced.
Registered ManagerPresent; accountable; knows service well.
Staff supervisionRecords current; team engagement measured.
Duty of candourLog maintained for notifiable events.
Quality improvementPlan live; measured outcomes.

Common pitfalls

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